Updated November 3, 2026 · Trucker's Fuel Tax and More LLC
Do not use urgency as proof
FMCSA publishes fraud alerts about impersonation, fake audit requests, and misleading registration messages. A familiar logo or a message containing public company information does not prove that the sender represents the government.
Pause before acting on a threat of immediate suspension or an unexpected request to validate an account. Save the message so you can review the actual sender, destination, and requested action.
Reach the agency through a trusted route
Open the official agency website independently rather than following the message’s sign-in link. Locate current contact information there and ask whether the request is genuine. Check the full destination address, not just text displayed on a button.
FMCSA’s fraud alerts include impersonation involving Motus and SAFER. Avoid relying on a logo, capitalization, or an official-looking phrase to identify a real portal. Follow the current official registration links from FMCSA.
Distinguish a service offer from a government fee
A private company may offer legitimate paid assistance with paperwork. The important question is who is providing the service, what it includes, and whether you are choosing to purchase it. A marketing notice should not be treated as an agency determination.
FMCSA states that updating registration information is free. A third-party preparation fee is a separate charge for assistance. Before paying, ask for the exact filing, service scope, price, and confirmation you will receive.
Protect credentials and documents
Do not reply to an unexpected message with passwords, authentication codes, banking details, or a packet of identity documents. If you use a service provider, agree on the task and a secure way to share only the information needed.
Keep a list of authorized helpers and review account access when staffing changes. A familiar company name in a message is not enough if the contact channel or payment destination has suddenly changed.
Keep a clear review trail
Record who verified the request, how they verified it, and the result. Save the relevant confirmation with the company’s registration records. If a message is fraudulent, follow the reporting options listed by the agency.
If account access or financial details were already shared, contact the affected provider through a trusted channel promptly. Explain what was disclosed and ask about the appropriate recovery steps. Staff should know whom to notify instead of quietly deleting a suspicious message.
Sources and Reference Guidance
Requirements and processing details can change. Confirm important details at the source:
Need help organizing your trucking registrations?
Contact our team about DOT/MC registration, IFTA filing, and related account questions. Describe the help you need so we can confirm the service scope.
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